Design Insights - How Cisco is Pushing the Boundaries of Customer Experience

You most likely already know that Synthetic Intelligence (AI) and Machine Studying (ML) can energy issues like self-driving vehicles or your telephone’s digital assistant. However do you know that AI & ML may also enhance the best way we design and handle networks? Properly, it could possibly – and leveraging the facility of AI & ML for this function is among the some ways Cisco is bringing innovation to the world of community design.

Why Community Design Issues

All networks do the identical primary factor – they permit units to trade data with one another. Nonetheless, there may be an infinite number of methods by which networks could be designed to carry out that generic perform. It’s because prospects have a wide range of applied sciences, options, and options obtainable to make their networks meet the wants of the enterprise.

Community design & insurance policies are the foundations that outline how units are allowed to speak with each other. This performs a crucial function in guaranteeing availability, optimizing site visitors circulate, imposing safety guidelines and so forth.

Community Coverage and Design Challenges

Historically, community architects devised community configurations and insurance policies manually primarily based on altering necessities. These modifications typically included issues such because the adoption of latest applied sciences and so on.

In consequence, community design historically consumed massive quantities of effort and time. This is because of the truth that community design is often a extremely guide course of that bridges a spot between operational and strategic considerations. The issue is that as your community grew bigger, the better the design complexity and the extra knowledge there was to maintain observe of. Moreover, as networks scaled up it additionally turned more and more tougher to make sure that the insurance policies you deployed have been nonetheless probably the most environment friendly, and even legitimate, on the elevated scale.

On the similar time, analyzing community design was a really advanced course of. It typically concerned a number of stakeholders, who every needed to weigh in on how community design impacted their elements of the group. As extra functions leverage the community immediately, the atmosphere will get extra sophisticated and requires requirements to take care of a stage of assist.

Coverage drift, too, was a relentless concern. Even when groups configured community insurance policies constantly at first, these insurance policies had an inclination to grow to be inconsistent over time as a result of necessities modifications, staffing modifications, break-fix situations and so forth. Coverage inconsistency added much more complexity to community design evaluation, whereas additionally making it tougher to troubleshoot issues and supply assist to customers.

A Higher Strategy: AI & ML-based Community Design

Nonetheless, because of AI/ML and its means to unlock the facility knowledge, a greater world is now doable with regards to community design and evaluation.

Right now, community architects can use AI/ML to investigate a wide range of doable coverage configurations, then decide which of them are greatest suited to a given set of necessities. This knowledge science method means not simply that engineers spend a lot much less time parsing insurance policies manually, but additionally that there’s better consistency in how each community and utility insurance policies are outlined, and higher alignment between community design and enterprise wants.

On the similar time, AI/ML-based community design and analytics permits organizations to outline and measure crucial benchmarks that quantify the worth of their community. They’ll, for instance, measure time-to-deployment of latest insurance policies, or observe how explicit insurance policies enhance (or hinder) community safety. Furthermore, this knowledge science and analytics method unlocks immense inventive design potential and even allows us to outline solely new and highly effective metrics. For instance, PVA (talked about under) makes use of a (patent pending) complexity algorithm that determines which insurance policies contribute to the general complexity and supportability of the community.

Final however not least, AI/ML additionally permits organizations to be proactive about enhancing community operations by updating insurance policies. Engineers can mechanically assess current insurance policies to search out sub-optimal configurations. They’ll then replace them so as to enhance site visitors circulate, mitigate safety dangers and so forth.

Bringing Community Design Innovation to the Plenty

At this level, you could be considering: “Leveraging AI/ML to enhance community design sounds nice, however what if I don’t have knowledge scientists on workers? Who’s going to construct the fashions to assist me optimize my community?”

At Cisco, we’re at present engaged on a number of initiatives designed to assist each enterprise – not simply massive enterprises, construct bespoke AI/ ML options for community design and administration. This may allow them to convey the advantages of knowledge science to bear on their community insurance policies. All of those options are a part of Cisco’s Enterprise Essential Companies (BCS) choices.

Place in Community (PIN)

Place in Community is a machine studying mannequin we’ve developed that predicts the purposeful function and enterprise significance of units inside networks. In flip, it helps groups study which units to prioritize when remediating vulnerabilities primarily based on how vital a tool is to the community and enterprise.

PIN additionally facilitates for our consultants a faster time-to-learn an atmosphere by highlighting the function of a tool and its relative significance. When consultants make suggestions to prospects or when insights are delivered by way of self-service portals, PIN provides one other dimension of prioritization for remediation duties and gives somewhat extra context.

Place in Network

Which means that, once you uncover a safety concern, PIN can inform you at a look which units are affected, and which of them it’s best to isolate first by way of community insurance policies. This ensures that you would be able to shield mission-critical units as shortly as doable, then work on addressing dangers to different units that aren’t as vital to the enterprise.

Moreover, the function of a tool can typically trace at potential assault vectors or the place different compensating controls might have been put in place to attenuate threat. For instance, a safety vulnerability that’s targeted on distant exploitation could also be of upper threat to your web edge units, versus your entry layer switches which can be behind a number of layers of safety. PIN gives the power to categorise units by function, which is very highly effective for units that you could be not in any other case be capable of determine their perform by way of hostname or product household alone. This lets you classify actions primarily based on significance – when you’ve got a vulnerability, you may tackle the instant dangers and most impactful objects first to attenuate publicity.

Coverage Variation Evaluation (PVA)

Coverage Variation Evaluation (PVA) permits groups to take a statistical method to understanding their community insurance policies. It compares precise insurance policies to coverage requirements so as to determine insurance policies which have drifted from supreme configurations or that in any other case stand to be improved.


PVA gives visualizations in order that analysts can see at a look what community coverage traits appear like and detect outliers that will require consideration.

This additionally makes the visualization of insurance policies, and potential impacts of coverage choices, simpler to quantify by way of using a circulate chart. PVA subsequently allows customers to immediately fight the coverage drift downside that was said earlier. Customers can shortly determine insurance policies that aren’t deployed or configured to their requirements and determine variations between coverage variations.

All of those elements work in unison to extend the community supportability by lowering the quantity of drift and complexity within the atmosphere. PVA equips organizations with a robust device to mechanically mitigate the rising pains and complexity of enormous networks. As well as, it gives consultants a glance into the methods their prospects make the most of with regards to coverage administration and deployment.

Design Builder

With Design Builder, you may automate design opinions and audits. Design Builder makes use of graph principle to create clever mappings of gadget relationships on the community so as to summarize design patterns and floor insights that engineers can use to enhance design.

With the topology and relationship data obtainable in Design Builder, it takes much less time to know total community architectures. It additionally makes it simpler to trace how completely different elements of the community map onto completely different enterprise models or sources. For instance, you may see how digital community sources relate to particular bodily websites, like a retail retailer or financial institution department.


Configuration Administration Insights

A so-called ‘golden template’ is a Cisco licensed and standardized configuration for a tool that may be confidently and securely utilized to at least one or a number of units throughout a community. Such a ‘golden template’ permits community units to be introduced up shortly and effectively with a available vetted foundational configuration. System-specific customization can clearly be made as soon as the golden template has been utilized to a tool, however the template ensures that required community insurance policies are configured accurately at a foundational stage.

Making a ‘golden template’ is the holy grail for community designers and are sometimes developed by way of hard-won expertise and intense and time-consuming evaluation of the set up base. Configuration Administration Insights alleviates all this and lets you mechanically predict the configuration templates for various community units by studying the patterns of affiliation of configuration snippets. This helps to determine a baseline that can be utilized to fine-tune, and kick begin the standardization journey.

Configuration Administration Insights additionally allows an on-demand audit functionality that particulars how compliant the community is to your requirements. The general aim of this configuration standardization results in extra anticipated outcomes. When units are compliant to a identified “golden” normal, they are usually extra supportable and fewer advanced to troubleshoot.

With Configuration Administration Insights, you may put the battle behind you. Utilizing community analytics, the device helps engineers set configuration requirements primarily based on their enterprise’s necessities. The aim is to make sure that companies use constant, standardized coverage guidelines which can be tailor-made to their units and organizational wants.



Traditionally, optimizing community design and community insurance policies required an incredible quantity of guide effort and customization. To the extent that automated options have been obtainable, they have been normally high-touch, high-expertise, high-cost processes that needed to be complemented with bespoke consultancy companies. This implies they have been historically out of attain for all however the largest prospects.

AI/ML-based community design options from Cisco are altering this. Right now, any enterprise can digitize community design and coverage optimization, making it simpler than ever to make sure that networks are tailor-made to enterprise wants. By way of this democratization, we’re giving prospects the facility to behave on beforehand advanced or unknown “hidden” insights in an automatic vogue. This empowers you to suppose deeper about design methods and the way design elements have an effect on the enterprise.

Be taught extra about how community design optimization helps the missions of Cisco Enterprise Essential Companies.

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