Connection errors like ERR_CONNECTION_REFUSED are not only a headache for users but also web managers although they are rarely due to any complication of the web project in question. On the contrary, it is much more likely that the problem is on the client side, a very advantageous fact if one takes into account that the user can solve it on his own. The frustration comes, however, when, after several attempts, the failure persists, which is often the case with Chrome’s ERR_CONNECTION_REFUSED. If this error 102 appears in the Google browser, it will not help the user to reload the page or try to enter at a later time.
What’s behind Chrome’s ERR_CONNECTION_REFUSED error?
If the error ERR_CONNECTION_REFUSED appears when trying to load a web page in Chrome, the user is being informed that the connection has been rejected (refused). Although the error message, with error code 102, only appears under this form in Chrome, the problem also occurs in other browsers such as Firefox when the connection to the web project is not possible or when it is not available. Usually, the ERR_CONNECTION_REFUSED error is a problem on the client side that may be caused by a firewall, system or browser configuration failure, but also by malware or due to an unstable Internet connection. Only in exceptional cases, the message is displayed when the page is not available, although it is more likely to show another error message.
The failure in the connection does not have to be caused by the web visitor, as can be seen below: when a web developer works with Chrome and with temporary local addresses for individual project resources, he can not access addresses that end in localhost. Instead, the ERR_CONNECTION_REFUSED message is displayed, as some security features that were implemented with browser version 432 are automatically blocking the local host domains.
NOTE: The message that a connection has been rejected is displayed in any browser, regardless of the operating system used. Therefore, whether you are working with Windows 10, with Mac or Android, the error “ERR_CONNECTION_REFUSED” may appear if you are browsing with Chrome.
Fix ERR_CONNECTION_REFUSED error
Since the ERR_CONNECTION_REFUSED message is usually due to a configuration problem on the client side or a technical problem of the user, there is a possibility that the latter will find the solution. However, many reasons can cause the error, and the message is shown does not explain exactly what causes the connection, so the only option is to try all existing solutions until you find the one that eliminates the error.
But before starting, check out:
Here we have 10 ways to fix ERR_CONNECTION_REFUSED on Chrome
1. Check the status of the web
Before looking for a solution to a possible problem in the Internet connection or the configuration of the browser, it is necessary to discard that it is the contacted server that causes the error ERR_CONNECTION_REFUSED. Even though the probability that the web is inactive is very low and, instead of other more common messages like HTTP 503 error, error 102 is shown, a check must be made.
In principle, there are two options to check the status of the web. On the one hand, through the classic way, that is, trying to access other pages from the browser. The fact that these loaded pages do not show the ERR_CONNECTION_REFUSED is a clear indication that the problem is on the server side of the landing page. On the other hand, you can use web tools such as Down For Everyone Or Just Me? , with which just by entering the URL of the page whose connection has been rejected, you get a quick check of the general functionality of the page.
2. Restart the router
Restarting the router is one of the most recurrent solutions when trying to solve various problems in the World Wide Web, although the probability that it is an effective remedy is quite low. Even so, we must rule out that the ERR_CONNECTION_REFUSED is due to a failure in the device that connects the user to the Internet, more if the check takes a few minutes. To do this, disconnect the appliance from the electrical power and wait about 30 seconds to plug it back in. When the router is again online, it tries to access the web page with the error and, if the message ERR_CONNECTION_REFUSED persists, we must think that another reason is causing this error.
3. Empty the browser cache
Like all Internet browsers, Chrome also stores a large amount of information in the cache: a history of pages visited, cookies, static content such as images or access data, etc. All this allows loading the pages already visited more quickly. This can be a problem if the cache is not updated and, therefore, does not match the current version of the page that you want to access. One of the solutions with which ERR_CONNECTION_REFUSED can be eliminated is to empty the Google browser cache.
There are two ways to access the menu with which to delete the cache:
- Click on the three-point symbol in the navigator menu bar, select “Tools” and click on “Delete navigation data.”
- Directly insert chrome: // settings / clearBrowserData in the Chrome address bar
Both possibilities give access to the browser’s cache menu. Once here it is enough to click on “Clear navigation data” to delete all the stored information. Of course, it is essential to pay attention to the section with the time intervals from which it is intended to erase the data: it is recommended to choose “the origin of the times,” otherwise only the information of the last days or the last ones will be eliminated. weeks
4. Check and adjust the proxy settings
One of the issues that most concern users and providers of browsers are the protection of privacy on the World Wide Web. In fact, in the development of web clients, security functions have become increasingly important. Despite this, many users also resort to individual solutions to protect their data. Especially noteworthy is the use of proxy servers, which act as intermediaries between the web and the browser, filtering the communication and storing the data and hiding the IP addresses of users to the web servers contacted.
There are different scenarios in which a proxy server can cause ERR_CONNECTION_REFUSED when trying to connect a page: for example, the web server could block the proxy or its IP address and, as a consequence, reject the connection. Another possible reason for the error is in the cache function because if it contains obsolete data, the error message will continue to appear. Of course, there is also the possibility that the proxy is not enabled or is misconfigured, in which case the connection would also fail.
If you receive a message like Chrome error 102, it is advisable to check the user’s proxy settings and delete the registered servers, if in doubt. To do this, Chrome has an entry in the browser options, which saves having to search the menu manually. To access the Chrome settings enter the following address in the search bar:
By clicking on ” Show advanced settings,” you access the full menu. In the section “System” you will find the option ” Open proxy configuration,” which addresses the proxy menu of the operating system being used:
While Windows users should click on the “Local Area Network (LAN) Settings” and uncheck, if necessary, the “Use a proxy server for LAN” box, Mac users have to uncheck all boxes of the selected proxy protocols.
5. Temporarily disable the firewall and antivirus software
Also, firewalls and programs against malware and other malicious software serve to protect the user and the system, being responsible for filtering network traffic and scan the system at regular intervals to automatically block harmful or potentially unsafe pages, as well as detect malicious software. Although this software is essential to ensure security, it is also problematic when it prevents connection to a page by blocking it by mistake.
A solution to the problem ERR_CONNECTION_REFUSED, caused by this type of software, is to temporarily disable the firewall or the rest of the antivirus programs. If in doing so it is possible to access the web in question, you already know what, and you can make the corresponding changes in the list of filtering programs or change protection tools.
6. Remove the DNS cache (DNS Flush)
While most Internet users are aware of the existence of the browser cache, only a few know that the operating system also stores information about browsing behavior. In this way, the DNS cache receives temporary entries of all the pages that have been accessed with a browser; entries that contain all the necessary information for the resolution of the names of the domain addresses. That is, the DNS cache performs a task similar to the browser’s cache, eliminating the need to contact the DNS server again, which saves a lot of time.
But it is not always good for the DNS cache to respond directly to the request, because if an entry does not correspond to the most current version of a website, technical problems and connection errors such as ERR_CONNECTION_REFUSED may arise. The easiest solution is to clear the cache, which can be carried out without further complication with the command line in the system used. In Windows the command is:
The Digital Guide offers more information about DNS Caching and DNS Flush and shows the corresponding commands of macOS and Linux.
7. Change the DNS server
Name resolution is one of the primary components to guarantee the functionality of computer networks. However, an old DNS entry is not the only reason that the ERR_CONNECTION_REFUSED message can cause on Android, iOS or Windows when they access the domain name system. Also, the DNS server can be responsible for specific connection errors when it does not work as it should, either due to an overload, or because it is disconnected.
In most cases, the DNS server address is obtained automatically from the Internet access provider, although the name servers selected for name resolution can be registered without further ado. In this case, the Google servers (18.104.22.168 and 22.214.171.124) and the Cloudfare DNS providers (126.96.36.199 and 188.8.131.52) are recommended.
8. Disable Chrome extensions
The extensions allow extending the functionality of Chrome. However, many of these extensions are not from Google but have been developed by third parties, and when the user decides to use them, there is no guarantee that they will work as expected or will be updated over time to remain compatible. , for example, with the new versions of Chrome. Well, there are extensions not updated or with errors that can trigger the problem “ERR_CONNECTION_REFUSED.” Hence, the need to check the plugins installed in Chrome which can be accessed by entering “chrome: // extensions” in the address bar.
To deactivate the extensions individually, slide the button to the left:
If you can connect to the page in question after disconnecting all the extensions, at least you have proof that one of them is the cause of ERR_CONNECTION_REFUSED. To discover exactly which one is responsible, you have to activate one by one, and once you have found it, you have to delete it by clicking on “Remove.”
9. Reinstall Chrome
Like any other application, Chrome is also free of errors, although many of them are being corrected thanks to the continuous updates. However, problems can occur between the browser and the operating system that is not always solved with an update. If, as a result, Chrome error 102 appears on the screen, reinstall the browser completely, for which it is necessary to remove the current installation from the control panel and download the required files from the Chrome web page for a new one installed.
10. Contact the provider
Although the user can change the DNS server by himself, and thus replace the standard solution of the Internet access provider, he can not do anything concerning the packet filters that the provider performs. Since there is a possibility that this will block the connection to the page through the firewall, it is recommended to contact the technical support service, if the user has not been able to resolve the problem on its own. With any luck, the page in question is blocked, and it is enough to ask for the unlock to correct the ERR_CONNECTION_REFUSED.
This was all regarding on how to fix this error which occurs on Chrome browser as well as Chrome smartphone app. These were the 10 solutions to your problem. In case the ways mentioned above weren’t helpful make sure to write down your problem on the comment section down below. We will try to find out an alternate solution for you.
- 1 What’s behind Chrome’s ERR_CONNECTION_REFUSED error?
- 2 Fix ERR_CONNECTION_REFUSED error
- 3 Here we have 10 ways to fix ERR_CONNECTION_REFUSED on Chrome
- 3.1 1. Check the status of the web
- 3.2 2. Restart the router
- 3.3 3. Empty the browser cache
- 3.4 4. Check and adjust the proxy settings
- 3.5 5. Temporarily disable the firewall and antivirus software
- 3.6 6. Remove the DNS cache (DNS Flush)
- 3.7 7. Change the DNS server
- 3.8 8. Disable Chrome extensions
- 3.9 9. Reinstall Chrome
- 3.10 10. Contact the provider
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